NEWS

 


Newsletter

Cramlington Kids Club - 2011

 

          

 

Halloween week 24th to 28th October

 

Halloween Week – Book Early - Have you had your Halloween party invite to Cramlington Kids Club Fancy Dress ?  Trips and activities all week.

Party games and prizes for all on Friday 28th October at 10am.

Description: C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7D9W3IKK\MC900438251[1].wmfWet Weather – Please ensure children have appropriate coats, wellies and hats, as rain does not stop play and some may have to walk to and from school.

Car Parking – We have again been asked by Eastlea Headteacher not to park in the car park during school times – it is essential you adhere to safety rules and use the car park to the rear of the kids club in Silverdale Road during busy school times.

 

*** IMPORTANT NOTICE – LATE PAYMENT CHARGES ***

If your childcare fees have not been paid within the first 7 working days after receipt of your bill an additional late payment fee will be added of £20 We are a non profit making charity and need your payments to pay OUR bills. 

 

  *** ANY “REAM” WILL DO ***

We use a huge amount of plain A4 paper and it would be extremely useful for any spare reams of white or colour paper you may have at home/office .

TEL 01670 730428

or e-mail info@cramlingtonkidsclub.co.uk

or visit www.cramlingtonkidsclub.co.uk

 

Extracts from our Parental agreements forms:

Children should be collected by parents/guardians no later than 5.55pm.  If any child is collected after 6.00pm without prior notification of the reason, a charge of £10 will be made in addition to the normal charge for each ½ hour. 

In general - As providers of quality childcare we have high standards which our staff are expected to maintain.  We expect them to be friendly, helpful and polite at all times when dealing with you.   

If you are not satisfied or have any complaints about any aspect of the service we provide you can speak or write to any member of the club committee.  We will look into the problem and try to resolve it wherever possible. 

However, in return we also expect that you and your children will treat our staff with the respect they deserve.  The staff at Kids Club should not have to put up with abusive, aggressive or unreasonable behaviour either from the children or you and we reserve the right to refuse future bookings where such behaviour has been persistent.  This of course will be a last resort and every attempt will be made to resolve the situation amicably before this happens.