QUICKLINKS :-

MISSION STATEMENT
EQUAL OPPORTUNITIES
SPECIAL NEEDS
WORKING WITH PARENTS AND CARERS
SUITABLE PERSONS
CHILD PROTECTION
HEALTH AND SAFETY
  
HEALTH and HYGIENE
  
SMOKING
  
ACCIDENT RECORD
  
RISK ASSESMENT
SECURITY
FIRE SAFETY
TRIPS & TRANSPORT
INSURANCE
LATE COLLECTION OF CHILDREN
CARE, LEARNING AND PLAY
BEHAVIOUR STATEMENT
  
ENCOURAGING POSITIVE BEHAVIOUR
  
ADULT ROLE
  
PHYSICAL PUNISHMENT
  
EXCLUSION
COMPLAINTS PROCEDURE
PAYMENTS

DOCUMENTATION

MEMOS

POLICIES

Child Protection Policy - Word Document - download

Parental Agreement - Word Doc - download

POLICIES AND PROCEDURES & MISSION STATEMENT
 

Cramlington Kids Club integrated childcare centre that provides high quality, low cost and flexible childcare for children aged 6 weeks to 13 years.

We provide children with the opportunity to be cared for in a stimulating and safe environment.

We will remain flexible to ensure best practices are maintained and individual children’s needs are met.

Cramlington Kids club will open between 7.30am and 6pm excluding bank holidays and weekends.

We operate a special needs club on alternate Saturdays.

Mission Statement

Cramlington Kids club will provide children with the opportunity to be cared for in a stimulating and safe environment. We will remain flexible to ensure best practices are maintained and individual children’s needs are met.

Arrivals & departures


It is the policy of the kids club to give a warm welcome to each child on their arrival.

Parents and carers are requested to pass the care of their child to a member of staff who will ensure his/her safety and their attendance is recorded in the register.

The member of staff receiving the child immediately records his/her arrival in the daily attendance register. Any specific information provided by the parents will also be recorded.

If the parent requests the child to be given medicine during the day the staff member must ensure the medicine consent procedure is followed.

No child should be handed over to anyone other than the known parent/carer unless an agreement has been made at the time of arrival.

On departure the child register must be immediately marked to reflect the child has left the premises.

For arrivals and departures of visitors the appropriate records must be completed on entry and exit e.g. in the visitors book.

This policy was reviewed on 3rd September 2012
 

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EQUAL OPPORTUNITIES

Cramlington Kids Club is committed to taking positive and proactive steps to ensure that we provide a safe and caring environment, free from discrimination, for children, staff, students, volunteers, visitors and parent/carers.

Cramlington Kids Club equal opportunities procedure aims to help everyone involved in the setting to challenge both indirect and direct discrimination in decision making, employment and all other areas in our organisation. Cramlington Kids Club will provide a welcoming and caring environment that promotes and reflects cultural and social diversity and is equally accessible to all. Cramlington Kids Club will welcome and encourage parents to get involved in the delivery and to comment on the effectiveness of our policies and procedures.

Cramlington Kids Club will:

Ensure that everyone who is part of our setting, staff, children, volunteers, students, and families will be treated with equal courtesy, understanding and respect.
Promote understanding, respect, awareness of diversity and equal opportunity issues, in the planning and implementing of the activities on offer to children.
Support children to celebrate and express their cultural and religious identity by providing appropriate resources and equipment.
Encourage staff to act as positive role models in regard to courtesy, use of language and care, and at appropriate times to change any discriminatory incident.

This policy was updated on 3rd September 2012
 

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SPECIAL NEEDS

Cramlington Kids Club is committed to the inclusion of all children. All children have the right to be cared for and educated to develop to their full potential alongside each other through positive experiences. This will enable them to share opportunities and experiences and develop and learn from each other. We provide a positive and welcoming environment where children are supported according to their individual needs.

We feel it is paramount to find out as much as possible about a particular child’s condition and the way that affects his/her educational care needs by:

Liaising with the child’s parents

Liaising with any professional agencies

Reading any reports that have been prepared

Attending any review meetings with the local authority

Regularly monitoring observations carried out on the child’s development.

All children will be given a full settling in period when joining Cramlington kids club according to their needs.

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AIM & METHODS.

Aims

Provide practitioners to help support parents and children with learning difficulties and/or disabilities.

Work in partnership with parents and other agencies in order to meet individual children’s needs, including the health and education authorities, and seek advice, support and training where required

Our Special Educational Needs Co-ordinators (SENCO’s) are Carolyn Murray and Emma Shields

Carolyn and Emma work closely with staff members to ensure there are systems in place to plan, implement, monitor, review and evaluate the special needs policy of the club especially making sure plans and records are shared with parents.


Methods

Ensure that our physical environment is as far as possible suitable for children with disabilities.

Work closely with parents of children with learning difficulties and/or disabilities to create and maintain a positive partnership.

Ensure that all parents are informed at all stages of the assessment, planning, provision and review of their children’s education.

Provide parents with information on sources of independent advice and support.

Liaise with other professionals involved with children with learning difficulties and/or disabilities and their families, including transfer arrangements to other settings and schools.

Provide differentiated activities to meet all individual needs and abilities.

Use a CAF (common assessment framework) where needed.


Provide complaints procedure when requested.

Monitor and review policy


This policy was updated on 3rd September 2012

 

 

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Children with Additional Needs

Cramlington Kids Club is aware that some children have additional needs and / or physical disabilities which may require particular support and assistance. We are committed to taking appropriate action to make sure all children are able to access our services, made to feel welcome, and that our activities promote their welfare and development.


Cramlington Kids Club believes that children with additional needs or physical disability have the same rights to play, learn and to be able to develop to their full potential alongside other children. Cramlington Kids Club has appointed Carolyn Murray and Emma Shields as Additional Needs and Disability Co-ordinators.

All members of staff will be expected to assist the Additional Needs and Disability Co-ordinators in caring for children with special additional needs and/or physical disabilities.

The Co-ordinators responsibilities will include:
Working alongside all staff is aware of all legislation, regulations and other guidance on working with children with additional needs and/or physical disabilities.

Working alongside all staff working with children with special educational needs and/or physical disabilities and have appropriate skills and training.

Co-ordinating regular monitoring and reviews of children’s progress; involving parents/carers, other members of staff, relevant representatives from statutory agencies and, if appropriate, the child themselves. Staff will also be responsible for ensuring that any actions following reviews are followed through.

Assessing each child’s specific needs and adapting Cramlington Kids Club facilities, where possible, procedures, practices and activities as appropriate.

Ensuring that children with special educational needs and/or physical disability are fully considered when activities are being planned and prepared.

Liaising with other agencies and seeking advice, support training for themselves and other staff as is necessary.

Supporting other members of staff to become more skilled and experienced in the care of children with special individual needs and/or physical disabilities.

Ensuring that all children are treated with equal concern and respect and are encouraged to take part in all activities.

This policy was updated on 3rd September 2012

 

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Working in Partnership with Parent & Carers

We will welcome all parents into the club at any time.

We believe that children benefit most when parents and staff work together in partnership to ensure quality care and learning for the children. Cramlington Kids Club staff welcomes parents as partners and this relationship needs to be built on trust and understanding. It is important to us that we are able to support parents in an open and sensitive manner. Communication between parents and staff is very important to achieve this.

Our policy is to:


Recognise and support parents as their child’s first and most important educators, and welcome them into the life of Cramlington Kids club.

Welcome nursing mothers, Cramlington Kids Club will make available a private area whenever needed to offer space and privacy to these mothers.

Encourage regular contact with parents to help us build a secure and beneficial working relationship for their children.

Inform parents about Cramlington Kids club activities through regularly distributed newsletters.

Operate a key person system involving parents for open discussions and information sharing regarding Cramlington kids club and home circumstances, and individual needs.


Inform parents on a regular basis about their children’s progress and involve them in the shared record keeping about their children (pre school age only). Baby Unit staff will complete individual diaries to record details of each child’s daily activities.

Consider and discuss fully all suggestions from parents concerning the care and education of their child and the running of Cramlington Kids Club.

Inform all parents of the systems for registering queries, complaints or suggestions and to check that these systems are understood by parents. All parents have access to our written complaints procedure.

Respect the family’s religious and cultural backgrounds and to accommodate any special requirements wherever possible and practical to do so.

Find out the needs and expectations of the parents. These will be obtained through regular feedback via questionnaires and a suggestion system. These are then evaluated by Cramlington Kids Club staff to promote good practices, policy and staff development.

Staff will continue to work in partnership with the parents, to promote mutual respect and meet the needs of the children, both individually and as a group.

Parents will be informed that we operate a parental agreement / contract that will include, basic information about Cramlington Kids Club, up to date emergency contacts and child’s personal details. It also contains information regarding conditions of acceptance and arrangements for payment.


Expectations are shared and information exchanged. Parents will have access to any records written about their child and will maintain confidentiality about matters concerning families and children (unless it is a child protection issue).


This policy was updated on 3rd September 2012


 

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SETTLING IN

Our primary aim is for children to feel safe, stimulated and happy in Cramlington kids club and to feel secure and comfortable with the staff. We also want parents/carers to have confidence in both their children’s well being and their role as active partners, with the child being able to benefit from what Cramlington Kids Club has to offer.

We aim to help parents and other carers to help their children settle quickly and easily by giving consideration to the individual needs and circumstances of children and their families. Cramlington Kids Club staff will work in partnership with parents/carers to settle their child into our settings environment by:

  • Providing parents/carers with relevant information regarding the policies and procedures of Cramlington Kids Club.

  • Encouraging the parents/carers and children to visit Cramlington Kids Club during the weeks before an admission is planned.

  • Planning settling in visits and introductory sessions (lasting up to 1 hour approximately).

  • Reassuring parents/carers whose children seem to be taking a long time to settle into the setting.

  • Encouraging parents/carers, where appropriate, to separate themselves from their children for brief periods at first, gradually building up to longer absences.

  • Allocating a key person to each child and his/her family, before he/she starts to attend. The key person welcomes and looks after the child and his/her parents during the settling in period, and throughout his/her time at the setting to ensure the family has a familiar contact person to assist with the settling in process.

  • Respecting the circumstances of all families, including those who are unable to stay for long periods of times in the setting and reassure them of their child’s progress towards settling in.

  • Children will not be taking on an outing from the setting until he/she has completely settled.

Staff ratio will be as follows:

1:3 for babies under 2

1:4 for children 2-3 yrs

1:8 for children 3 yrs and over


This policy was updated on 3rd September 2012

Transitions within the Setting

It is our aim each child makes smooth transitions and feels safe and secure throughout the setting. To achieve this each child’s key worker will arrange visits to their new room 6 weeks before their birthday.

In the beginning the child will spend an hour in the room with their existing key worker and be introduced to their new key worker. The following session the child will go their new room with their key worker however, the key worker will not stay for the full session. As the child settles the key worker will leave the room and return to collect the child after their visit is over.

Approximately two weeks before the child’s birthday the parents will be invited to a meeting with the new key worker. The meeting it provides an opportunity to build rapport and get to know each other but also to ask any questions the parents may have or indeed the key worker.

The visit times will increase and by the time the child has reached its birthday they will have already spend 4 hours in their new room.

All visits will be documented in their learning journey to show how they have settled.


This policy was adopted on 3rd September 2012

Cramlington Kids Club promotes the good health of children and takes positive steps to prevent the spread of infection and appropriate measures when they are ill.

 

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STAFF DEVELOPMENT & TRAINING

Cramlington Kids Club values its staff highly. It is in the interests of the setting, the children, their families and the individual, each staff member be given the opportunity to develop their skills to their maximum and to broaden their knowledge and skills in caring for children.

Personal and professional development is essential to maintaining the delivery of high quality care and education for young children. It underpins all aspects of positive interactions and activities planned for all children attending. At Cramlington Kids Club we ensure 90% of staff is qualified to Level 3 or equivalent in childcare education. Other staff will be either qualified to Level 2 or undertaking training. We strongly promote constant professional development and all staff has individual training records and training plans to enhance their skills and expertise. We promote the attendance of our staff on training courses run during in and out of our normal hours of business.

To facilitate the development of staff we:

Coach, lead and role model with staff and offer encouragement and support to achieve a high level of morale and motivation.


Promote teamwork through ongoing communication, involvement and a no blame culture to enhance good practice.

Provide opportunities for delegation based on skills and expertise to offer recognition and stimulate staff.

Encourage staff to contribute to ideas for change within Cramlington Kids Club and to hold regular staff meetings and team meetings to develop these ideas. Regular meetings are also held to discuss strategy, policy and activity planning.

Encourage staff to further their expertise and knowledge by attending relevant external training courses.

All staff is registered with Ofsted and will have had a Criminal Record Bureau Check. Previous work references will be followed up and these checks will be completed prior to commencement of direct work with children.

The Manager and Deputy Manager of the Cramlington Kids Club will be suitably qualified.


All staff will undertake induction training within the first week of employment. Staff working with under 2’s will complete additional training. Cramlington Kids Club will support any staff who wish to take part in any in-house or external training in relation to their employment. This will promote personal development and encourage best practice and ensure that current legislation is maintained.

This policy was adopted on 3rd September 2012

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STUDENTS

 Cramlington Kids Club is committed to sharing best practice with those wishing to pursue a career in childcare. Therefore, students will be welcomed to join our staff and gain work experience within Cramlington Kids Club. We welcome the chance to encourage training, we accept student placements and recognise this is an opportunity to examine and revise our own practice.

Students are expected to be associated with a recognised child related course, or on occasions, pupils from local secondary schools on work experience. Placements will be offered after discussions with the appropriate tutors and close links have been established with the college or school.

Students will attend a pre-visit to the setting for an interview, followed by their student induction as well as a tour of Cramlington Kids Club. At this time the student will have had the opportunity to read and discuss relevant health and safety policies, receive a copy of the Student Handbook and sign their contract in readiness for their first day:

Students will be supervised at all times by a member of staff assigned to them and will not be left alone with the children.

We require students to keep our confidentiality policy.

It is expected that during the student’s placement, their tutor will visit the nursery or have verbal communication with the student co-ordinator to receive feedback about the student’s progression.

Students will be offered support and guidance throughout their placement and offered constructive honest feedback in respect of their performance. Staff will respect individual student needs and abilities and will aid their development.

An accurate evaluation of ability and performance for both students and training providers will be provided and Cramlington Kids Club will support students who are experiencing difficulties with action plans if needed.

To maintain parent partnerships, parents will be informed of when students are present in the setting by way of a notice board. Wherever possible this will be accompanied by a recent photograph of the student.

All students on placements must adhere to the same codes of conduct as permanent staff and this also applies to time-keeping and dress codes. Confidentiality must be upheld at all times. Students are attached to senior member of staff will supervise their work explain health, safety and fire requirements. All students are encouraged to follow Cramlington Kids Club routine and spend some time in each area. Students must not be left alone with children and they should only be allowed to change nappies when supervised.



This policy was adopted on 3rd September 2012


TRIPS & TRANSPORT.

When travelling on the Kids Club Minibus, all children and staff will wear adjustable seat belts in the correct position. Child seats will be fitted and used correctly. Children will only travel on the minibus with the written consent of parents/carers.

Trips will be included in a risk assessment, and staffing ratio will take in to account the nature of the outing. Written parental permission will be obtained and details provided for parents. Appropriate records of vehicles and drivers are kept. A mobile phone will be available on every outing. Essential records and equipment will be taken including, contact details for staff and children, first aid kit, essential toiletries, medication and spare clothing.

Staff may sometimes take the opportunity to go on additional walks/visits to the park, again parents will have given prior written consent, which is kept with each child’s records.

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DOCUMENTATION & CONFIDENTIALITY

Documentation

Records of policies and procedures which are required for the efficient and safe management of the provision and to promote the welfare, care and learning of the children are maintained, these include:

Daily register Staff records
Daily Diary for Babies Booking Forms
Nappy chart for Babies Children’s details
Accident book Parent Agreement forms
Medication book Time sheets
Complaints book Fire log book
Cancellation and waiting list book Incident book
Sleep-chart for Babies

All confidential records are kept in secure filing cabinet in the office.

This policy was updated on 3rd September 2012



Confidentiality


Cramlington Kids club work with children and their families this brings us into contact with confidential information. It is a legal requirement of Cramlington Kids club to hold information about the children and families using our setting. This information is used for registers, invoices and for emergency contacts. However all records will be stored in a locked cabinet in line with data protection registration.

It is our intention to respect the privacy of children and their families and we will do so by:

Storing confidential records in a locked filing cabinet.

Ensuring all staff are aware that this information is confidential and only for use within Cramlington Kids Club.

Ensuring all parents has access to files and records of their own children but not to those of any other child.

Gaining parental permission for any information to be used other than for the above reasons.

The staffs through their close relationship with both the children and parents are aware that specific information requested for whatever reason; the parent’s permission will always be sought. Staff members do not discuss personal information given by parents with other members of staff, except where it affects planning for the child’s needs. Staff inductions include an awareness of the importance of confidentiality in the role of the key person. Where staffs breach any confidentiality provisions, this may result in disciplinary action, and in serious cases, dismissal. Students on placement within Cramlington Kids Club are advised of our confidentiality policy and the need to respect it.

Issues concerning the employment of staff will remain confidential to the people directly involved with making personnel decisions.

Any concerns / evidence relating to a child’s personal safety are kept in a secure confidential file and are shared with as few people as possible on a need to know basis. If however, a child is considered at risk, our safeguarding policy will override confidentiality.


All the undertakings above are subject to the paramount commitment of the Cramlington Kids Club which is to the safety and well being of the child.


This policy was adopted on 3rd September 2012
 

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CHILD PROTECTION & STAFF ALLEGATIONS

Staff and volunteers

Our designated persons who co-ordinates child protection issues are:

Sheri Payne & Laura Davies

Our designated committee member who oversees this work is:

Helen Welsh

We ensure all parents are made aware of our safeguarding policies and procedures.

We abide by OFSTED requirements in respect of references and Criminal Record Bureau checks for staff and volunteers, to ensure no disqualified person or unsuitable person works at the setting or has access to the children.

Volunteers do not work unsupervised.

We have procedures for recording the details of visitors into the setting.

We acknowledge abuse of children can take different forms – physical, emotional, and sexual, as well as neglect.

When children are suffering from physical, sexual or emotional abuse, or may be experiencing neglect, this may be demonstrated through the things they say (direct or indirect disclosure) or through changes in their appearance, their behaviour, or their play.

Where such evidence is apparent, the child’s key person makes a dated record of the details of concern and discusses what to do with the setting leader or manager who is acting as the ‘designated person’.

The provider complies with local child protection procedures approved by the Area Protection Committee and ensures that all adults working and looking after children in the provision are able to put the procedures into practice.

All colleagues are aware of child protection issues and will be offered a child protection training course. It is recognised staff are in a position where they may notice radical changes in behaviour or a” mark” on a child and therefore the following considerations will apply:

Could the injury have been caused accidentally, and if so, how?
Is the child’s explanation consistent with the injury;
Is the cause within normal acceptable limits of behaviour?
Staff may also hear the child talking about experiences, which may cause concern. This may also display inappropriate awareness of sexual behaviour. The child may approach staff and seek to disclose information. In these circumstances the following procedure will apply:

The manager will contact the Chairperson and Social Services.

A senior member of staff will contact the Child Protection Duty Officer.

The senior member of staff will make written notes of details immediately (within 24 hrs) giving date, time etc. A file will be kept of up to date information about any incidents for the requirements of Child Protection.

This will be confidentially filed by the senior member of staff and made available to all staff.

Recording suspicions of abuse and disclosures

Where a child makes comments to a member of staff which gives cause for concern (disclosure), observes signs or signals which gives cause for concern, such as significant changes in behaviour; deterioration in general well-being; unexplained bruising, marks or signs of possible abuse or neglect members of staff:

Listens to the child, offers reassurance and give assurance she/he will take action;

Does not question the child;

Makes a written record which forms an observation of the disclosure and includes:

the date and time of the observation or the disclosure;

the exact words spoken by the child as far as possible;

Name of the person to whom the concern was reported, with the date and time; and the names of any other person present at the time.

These records are signed and dated and will be kept securely and confidentially.


Allegations against staff

We ensure all parents know how to complain about the behaviour or actions of staff or volunteers within the setting, or anyone living or working on the premises occupied by the setting, which may include an allegation of abuse.

We respond to any disclosure by children or staff where abuse by a member of staff or volunteer within the setting may have or is taking place, by first recording the details of any such alleged incident.

We refer any such complaint immediately to the local authority’s social care department to investigate. We also report any such alleged incident to OFSTED and what measures we have taken. We are aware it is an offence not to do this.

We co-operate entirely with any investigation carried out by children’s social care in conjunction with the police.

Where the management committee and children’s social care agree it is appropriate in the circumstances, the Chairperson will suspend the member of staff on full pay, or the volunteer, for the duration of the investigation. This is not an indication of admission the alleged incident has taken place, but is to protect the staff as well as children and families throughout this process.


This policy was adopted on 3rd September 2012

 

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Disciplinary action

Where a member of staff or volunteer is dismissed from the setting because of misconduct relating to a child, we will notify the Independent Baring Board administrators of the name to be included on the Protection of Children and Vulnerable Adults Barred List.

This policy was adopted on 3rd September 2012

 

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Training

We seek out training opportunities for all adults involved in the setting to ensure they are all able to recognise the signs and signals of possible physical abuse, emotional abuse, sexual abuse and neglect and they are aware of the local authority guidelines for making referrals.

We ensure all colleagues are aware of our procedures for reporting and recording their concerns in the setting.

The protection of the child is the provider’s first priority.


This policy was adopted on 3rd September 2012



Health and Safety


Health and Safety policy of Cramlington Kids Club is to provide and maintain safe and healthy working conditions, equipment and systems of work for all employees, and a safe environment for the children to be cared and educated in. We provide such information, training and supervision as they need for this purpose. We wish to develop and promote a strong health and safety culture within Cramlington Kids Club for the benefit of all staff, children and parents. We also accept our responsibility for the health and safety of other people who may be affected by our activities.

The
allocation of duties for safety matters and the particular arrangements which we will make to implement the policy are set out within this policy and sufficient resources will be made available to honour our commitment.

The policy will be kept up to date, particularly as the business changes in nature and size and will be revised annually or as and when required. We therefore welcome any useful comments from members of staff, parents and visitors regarding this policy.


This policy was adopted on 3rd September 2012



Aims and objectives of health and safety


The aim of this policy statement is to ensure that all reasonably practical steps are taken to ensure the health, safety and welfare of all persons using the premises. To achieve this we will actively work towards the following objectives:


Establish and maintain a safe and healthy environment throughout Cramlington Kids Club.

Establish and maintain safe working procedures amongst staff and children.

Ensure the provision of sufficient information, instruction and supervision to enable all people working in or using Cramlington Kids Club, avoid hazards and contribute positively to their own health and safety and to ensure all staff has access to regular health and safety training as and when provided.

Maintain a healthy safe setting together with safe entry and exit from it.


Formulate effective procedures for use in case of fire and other emergencies and for evacuating Cramlington Kids Club premises. Practice this procedure on a regular basis to enable the safe and speedy evacuation of the setting.

Follow the regulations of the Health and Safety at Work Act 1974 and any other relevant regulation.

Maintain a safe working environment for pregnant workers or for workers who have recently given birth including undertaking appropriate risk assessments.

We believe the risks in Cramlington Kids Club are low but to maintain the maximum protection for children, staff and parents/carers we consider it necessary to:

Ensure the entrances and exits from the building, including fire exits remain clear at all times.

Regularly check the premises room by room for structural defects, worn fixtures and fittings.

Ensure that all staff, visitors, parents and children are aware of the procedure to follow in case of accidents for staff, visitors and especially children.

Ensure all members of staff take all reasonable action to control the spread of infectious diseases and they wear protective gloves and clothes where appropriate.

No inappropriate jewellery to be worn. One pair stud earrings and wedding/engagement rings are acceptable.

Dress code is smart and practical with sensible shoes. No nail varnish and all long hair must be tied back at all times

No running inside the premises.

All electrical sockets should be risk assessed and appropriate measures taken to reduce risks where necessary and there should be no trailing wires.

All cleaning materials / toilet cleaner to be placed out of the reach of children and in original containers.

Protective clothing should be work when cooking or serving food.

Telephone calls must be received before 7.15am if a member of staff is not well enough to attend work.


All staff should familiarise themselves with the position of First Aid boxes and know who the appointed First Aider is.

Children must be supervised at all times.

No student should be left unsupervised at any time.

Responsibility for Health and Safety in Kids Club is that of Sheri Payne.


The manager has overall and final responsibility for this policy being carried out at:
Cramlington Kids Club Ltd
Durham Road
Cramlington
NE23 3ST

The Deputy Manager is Louise Davidson and will be responsible in her absence.

All employees have the responsibility to co-operate with senior staff and the manager to achieve a healthy and safe environment. Staff take reasonable care of themselves and others, neglect of health and safety regulations will be regarded as a disciplinary matter.

Whenever a member of staff notices a health or safety problem, which they are not able to put right, they must immediately report to the appropriate person as named above.

Daily contact, monthly staff meetings and health and safety meetings provide consultation between management and employees.

Other health and safety areas are managed by:


Safety training

Safety inspections

Investigating accidents

Monitoring the maintenance of equipment

Risk assessments


This policy was adopted on 3rd September 2012

 

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General fire safety

The manager has overall responsibility for the fire drill and evacuation procedures. These should be carried out and recorded for each group of children every three months.

Fire check list Who checks How often Location

Escape route / fire exits

Fire extinguishers and blankets

Smoke / heat alarms

Fire alarms

Fire doors closed and in good repair

Registration


An accurate record of all staff and children present in the building must be kept at all times and children / staff must be marked in and out on arrival and departure. An accurate record of visitors must be kept in the Visitors Book. These records must be taken out along with the register and emergency contacts list in the event of fire.

Fire Drill procedure


On discovering a fire:

CALMLY raise the alarm by blowing the whistle.

Immediately evacuate the building under guidance from the manager

Using the nearest exit lead the children out, assemble at Muster point 0 on the school field.

Manager or Deputy Manager to check all rooms, toilets, corners, etc.,


Close all doors behind you.

The Manager / senior of room are to:

Pick up the children’s register, emergency contact list, mobile phone and visitor book.

Telephone emergency services: dial 999 and ask for the fire service.

In a safe place clear of the building – check the children against the register.

Account for all adults.

Do not try to collect personal belongings on evacuating the building

Do not attempt to go back in and fight the fire

Do not attempt to go back in if any children or adults are not accounted for.

Advise the fire services of anyone missing.



Baby Room Evacuation Plan


Action Staff must take on hearing the Fire Alarm:

Staff members collect their Key children

Due to a ratio of 1:3, two additional members of staff must enter the baby room to support the removal of babies from the building

Baby room manager must collect the child registration forms including emergency contacts

The babies are then carried to assembly point ‘0’ on the school field

Staff will remain with the children until given the all clear to return to the building

This policy was adopted on 3rd September 2012


No smoking policy

Children’s health and wellbeing is of utmost importance for the children in our care. Smoking has proved to be a health risk and in accordance with childcare legislation, Cramlington Kids Club operates a strict no smoking policy within its building and grounds. Parents are respectfully requested to abstain from smoking whilst on the premises. This rule also applies to staff, students, carers and visitors. Staff accompanying children outside the setting are not permitted to smoke e.g. whilst on an outing.

We respect it is personal choice to smoke, although the seetting supports healthy lifestyles and therefore will help staff and parents to stop smoking by:

Providing fact sheets and leaflets

Providing information of local help groups

NHS quit smoking helpline/website www.smokefree.nhs.uk

Offering information regarding products available to help stop smoking

Offering in-house support.

This policy was adopted on 3rd September 2012


Health and Hygiene


Staff will take measures to prevent the spread of infection and maintain the cleanliness of premises and equipment.

The infections, illnesses and diseases will exclude the children from the centre: Cramlington Kids Club will comply with local authority recommendations.

Staff will raise children’s awareness of good hygiene practices and healthy living.

Particular care will be taken with regards to feeding babies, bottle storage, toilet training and nappy changing.

All staff responsible for food preparation and handling will receive appropriate training. Cramlington Kids Club will comply with local environmental health department guidance and regulations.


A record will be kept of all medications administered to children and all necessary details will be recorded in our medication book, alongside the parent’s signature of consent. All medicines will be stored appropriately.

A record of children’s allergies/medical conditions will be regularly updated and available for staff reference.

All staff will complete First Aid Training. A First Aid Box will be available containing essential items. This will be maintained and restocked on a regular basis by a qualified first aid person.

Named first aid person is Sheri Payne however, all staff are qualified in first aid.

This policy was adopted on 3rd September 2012


Nutrition & Mealtimes

Meal times should be a happy, social occasion for staff and children alike, positive interactions should be shared at these times and enjoyed. Cramlington Kids Club is committed to offering children healthy, nutritious and balanced meals and snacks which meet individuals’ needs and requirements.

We will ensure that:


A balanced and healthy midday meal, tea and two daily snacks are provided for children attending Cramlington Kids Club pre- school ages.

Menus will be planned in advance, rotated regularly and reflect cultural diversity and variation. These will be displayed for parents.

We provide nutritious food at snack and meal times, avoiding large quantities of fat, sugar and salt and artificial additives, preservatives and colourings.

Parents and children will be involved in menu planning.

Fresh drinking water will be constantly available and frequently offered to children and babies.

Individual dietary requirements will be respected. We will gather information from parents regarding their children’s dietary needs including allergies. Where appropriate we will carry out a risk assessment in the case of allergies and work alongside parents to put into place an individual diet plan for their child.

Staff will show sensitivity in providing for children’s diets and allergies. They would not use a child’s diet or allergy as a label for the child, or make a child feel singled out because of her / his diet or allergy.

Meal and snack times will be organised so they are social occasions in which children and staff participate in small groups. During meals and snack times children will be encouraged to use their manners and say ‘Please’ and ‘Thank you’ and conversation will be encouraged.

Staff will use meal and snack times to help promote children to develop independence through making choices, serving food and drink and feeding themselves. Staff will support children to make healthy choices and understand the need for healthy eating.

We provide foods from the diet of each of the children’s cultural backgrounds, providing children with familiar foods and introducing them to new ones. Cultural differences in eating habits will be respected.

Any child who shows signs of distress at being faced with a meal he/she does not like will have his food removed without any fuss. If a child does not finish his first course, he/she will still be given a small helping of dessert. Children not on special diets will be encouraged to eat a small piece of everything.


Children who refuse to eat at the mealtime will be offered food later in the day.

Children who are slow eaters will be given time and not rushed.

Quantities offered will take account of the ages of the children being catered for.

We will promote positive attitudes to healthy eating through play opportunities and discussions.

Cramlington Kids club will provide parents with daily written records of feeding routines for all children under two.

This policy was adopted on 3rd September 2012


Accident records


A signed record of accidents to children and staff will be kept. Parents will be informed and requested to sign the accident book.

In event of a child suffering an accident within the setting, the following will apply;

The staff member will be responsible for caring for the child.

The senior member of staff will contact the parents and if necessary, arrange staff cover.


The staff member will accompany the child to hospital.

All other children will be cared for by the senior member of staff until relief cover arrives.

The safety of the children is paramount at all times. An awareness of children’s constantly developing abilities helps to ensure appropriate safety measures are applied to avoid dangerous situations.

We will follow local and national health and safety requirements/recommendations. Staff are aware of procedures for identifying reporting and dealing with accidents, hazards and faulty equipment.

This policy was adopted on 3rd September 2012


Risk Assessment

To minimise risks management regularly evaluate risks and hazards both indoors and out including equipment, materials, and procedures. We will be responsible for taking the necessary action. Outside play areas will be checked each time they are used to ensure children’s safety and security.

This policy was adopted on 3rd September 2012


Security


Arrival and departure procedures for staff, children and parents and any visitors, which incorporate identity checks, are in place. All staff will complete induction training, which promotes awareness of the whereabouts of other people in the building or outside and of other users or strangers on the premises. The building is made secure to prevent unwanted visitors as well as making sure that children remain on the premises. The Baby Unit staff will be aware of safety of mobile babies and will make use of safety equipment available e.g. playpen, safety gate, pram safety straps and reins. Fire requirements are met when locking doors.

This policy was adopted on 3rd September 2012
 

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Trips and Transport

When travelling on the setting’s Minibus, all children and staff will wear adjustable seat belts in the correct position. Child seats will be fitted and used correctly. Children will only travel on the minibus with the written consent of parents/carers.

Trips will be included in a risk assessment, and staffing ratio will take in to account the nature of the outing. Written parental permission will be obtained and details provided for parents. Appropriate records of vehicles and drivers are kept. A mobile phone will be available on every outing. Essential records and equipment will be taken including, contact details for staff and children, first aid kit, essential toiletries, medication and spare clothing.

Staff may sometimes take the opportunity to go on additional walks/visits to the park; again parents will have given prior written consent, which is kept with each child’s records.

If in the event a child is lost when on an outing the following procedure will take place:

Gather all children together

One member of staff to search area


Inform the setting of the situation

Inform the parent

Inform the police

To prevent losing a child on an outing all children will wear a sticker with setting name and telephone number on.
We will organise a meeting point with children in case they lose sight of staff.
Ensure each member of staff has a group of children in which they are responsible for.

This policy was adopted on 3rd September 2012



Insurance


The required levels of insurance cover is obtained and kept up to date. Insurance certificate is displayed in a prominent position to provide reassurance to parents.

Staff who drive the setting minibus have had further independent ‘MIDAS’ including theory and practical test or hold a D1 on their license.

This policy was adopted on 3rd September 2012

Care, Learning and Play


The development of children’s physical, intellectual, language, emotional and social capabilities is promoted effectively when they take part in a wide range of activities. Staff working in all areas of Cramlington Kids Club; meet children’s needs through sensitive and appropriate interactions that promote children’s self esteem.

They plan first hand experiences, which enable children to make choices when developing their knowledge, skills and understanding. Children’s care, learning and play are supported well by staff that will monitor children’s progress regularly and use this information to provide for their individual needs.


We follow the guidelines of OFSTED National Standards (this applies to the whole of Cramlington Kids Club.


This policy was adopted on 3rd September 2012


Water Play


Water play will take place during activity times, water play is situated on the setting’s lino areas, the water temperature is checked by the member of staff whom is overseeing and supervising the activity. A waterproof apron is put on the child to prevent any spillages on their clothes. Cramlington Kids Club has a reserve of spare clothes in the event of a spillage.

This policy was adopted on 3rd September 2012

Behaviour Statement

Children benefit most where adults adopt a consistent and positive approach to the management of their behaviour.

By establishing clear boundaries according to the child’s level of understanding, children become aware of the setting’s routines and procedures and know what is expected of them.

This policy was adopted on 3rd September 2012

Encouraging positive behaviour

Staff will encourage good behaviour by:

Praising and reinforcing good behaviour.

Encouraging sharing and negotiation.

Making sure staff, volunteers and students set good examples.

Consulting with children about “rules”; helping children understand the effects of their behaviour on others;

Helping children to challenge bullying;

Encourage responsibility, such as helping tidy up and caring for pets.


Behaviour management

Cramlington Kids Club believes children flourish best when they know how they are expected to behave. Children gain respect through interaction with caring adults who show them respect and value their individual personalities. Positive, caring and polite behaviour will be encouraged and praised at all times in an environment where children learn to respect themselves, other people and their surroundings.

Children need to have set boundaries of behaviour for their own safety and the safety of their peers. Within Cramlington Kids Club we aim to set these boundaries in a way which helps the child develop a sense of significance of their own behaviour, both on their own environment and those around them. Restrictions on the child’s natural desire to explore and develop their own ideas and concepts are kept to a minimum.

We aim to:

Recognise the individuality of all our children.

Encourage self-discipline, consideration for each other, our surroundings and property.


Encourage children to participate in a wide range of group activities to enable them to develop their social skills.

Work in partnership with parents and carers by communicating openly.

Praise children and acknowledge their actions and attitudes therefore ensuring children see we value and respect them.

Encourage all staff working with the children to accept their responsibility for implementing the goals of the policy.


Promote non-violence and encourage the children to deal with conflict peaceably.

Provide a key worker system enabling staff to build a strong and positive relationship with the children and their families.

Have a named person who has overall responsibility for issues concerning behaviour.

The named person is Sheri Payne will keep up to date with legislation and research:

while supporting changes to policies and procedures in Cramlington Kids Club

will access relevant sources of expertise where required and act as a central information source for all involved;

attend regular external training events

Ensure all staff attends relevant in-house or external training for behaviour management. A record will be kept of staff attendance at this training.

We recognise that codes for interacting with other people vary between cultures, staffs is required to be aware of this and respect those used by members of Cramlington Kids Club.


Cramlington Kids Club rules are concerned with safety and care and respect for each other.

Children, who behave inappropriately by physically abusing another child or adult, or through verbal bullying, will be required to talk through these actions and apologise where appropriate. The child who has been upset will be comforted and the adult will confirm that the other child’s behaviour is not acceptable.

It is important to acknowledge when a child is feeling angry or upset and this it is the behaviour we are rejecting, not the child.

When children behave in unacceptable ways:

Physical punishment such as smacking or shaking will be neither used nor threatened.

Children will not be singled out or humiliated in any way. Staff within Cramlington Kids Club will redirect the children towards alternative activities. Discussions with children will take place respecting their level of understanding and maturity.


Staff will not raise their voices in a threatening way.

In any case if misbehaviour, it will always be made clear to the child or children in question, that it is the behaviour and not the child that is unwelcome.

How a particular type of behaviour is handled will depend on the child’s age, level of development and the circumstances surrounding the behaviour. It may involve the child being asked to talk and think about what he or she has done. It may also include the child apologising for their actions.

Parents will be informed if their child is unkind to others or is their child has been upset. In all cases inappropriate behaviour will be dealt with at that time, within the setting. Parents may be asked to meet with staff to discuss their behaviour, so that if there are any difficulties we can work together to ensure consistency between their home and our setting. In some cases we may request additional advice and support from other professionals, such as an educational psychologist or behaviour therapist.

Children need to develop non-aggressive strategies to enable them to stand up for themselves so that adults and children listen to them. They need to be given opportunities to release their feelings more creatively.

Confidential records will be kept on any negative behaviour that has taken place. Parents/carers will be informed and asked to read and sign any entries concerning their child.

If a child requires help to develop positive behaviour, every effort will be made to provide for their needs.

Through partnership with parents/carers and formal observations, staff will make every effort to identify any behavioural concerns and the causes of that behaviour. From these observations and discussions an individual behaviour modification plan will be implemented.

Children will be distracted from the negative situation and supported in a different activity or environment, if necessary for their own well-being and that of others in the group.

This policy was adopted on 3rd September 2012


Anti-bullying

Children need their own time and space. It is not always appropriate to expect a child to share and it is important to acknowledge children’s feelings and to help them understand how others might be feeling.

Children must be encouraged to recognise that bullying, fighting, hurting and discriminatory comments are not acceptable behaviour. We want children to recognise that certain actions are right and others are wrong.

Bullying takes many forms. It can be physical, verbal or emotional but it is always a repeated behaviour that makes other people feel uncomfortable or threatened.

Any form of bullying is unacceptable and will be dealt with immediately. At our setting staff follow the guidelines below to enable them to deal with challenging behaviour:

Staffs are encouraged to ensure that all children feel safe, happy and secure.

Staffs are encouraged to recognise that active physical aggression in the early years is part of the child’s development and that it should be channelled in a positive way.


Children need to be helped to understand that using aggression to get things is inappropriate and will be encouraged to resolve problems in other ways.

Our staffs are encouraged to adopt a policy of intervention when they think a child is being bullied; however mild or “harmless” it may seem.

The staff are ready to initiate games and activities with children, when they feel play has become aggressive, both indoors or out.

Any instance of bullying will be discussed fully with the parents of all involved, to look for a consistent resolution to the behaviour.

If any parent has a concern about their child, a member of staff will be available to discuss those concerns. It is only by co-operation that we can ensure our children feel confident and secure in their environment, both at home and in Cramlington Kids Club.

By positively promoting good behaviour, valuing co-operation and caring attitude we hope to ensure that children will develop as responsible members of society.

This policy was adopted on 3rd September 2012


Biting Policy

When a child either bites another child or a member of staff whilst at Cramlington Kids Club, the following policy should be used to deal with the situation.

The child who has been bitten:
They should be inspected immediately for any visible injury. Any unbroken skin injury should be treated with a cold compress to alleviate any swelling. If the child has a broken skin injury a dry compress should be applied until any bleeding has subsided. Then a suitable dry dressing used to cover the wound.

The incident should be recorded in the incident book as soon as possible, where possible this should be completed by any member of staff who witnessed or was in close vicinity of the incident. Any witnesses should be recorded on the incident form. This should then be passed onto either the manager or Chairperson and kept in the office.


The child’s parents or guardian should be informed at the first available opportunity. They should not be shown the incident book as this will name the child who has bitten their child. Due to confidentiality purposes and possible conflict this information will not be disclosed.

The child who has caused the bite:

This child should be taken aside and told they should not have done that. The words naughty or bad should NOT be used to deal with the situation.
On the first occasion this incident is able to go unreported to the parents unless the bite is particularly big or involves broken skin. Cramlington Kids Club accepts this could be a one off incident and in many children this behaviour will not be repeated.

If the child shows any intention to bite another child at Cramlington Kids Club on a second occasion, or actually bites for a second time, then the room leader should approach the child’s parents or guardian and inform them of the situation. If the room leader is not available then a senior member of staff should be responsible for informing parents.


The parents of the child who has bitten another child can be told the name of the injured child if they ask for that information. If they do not ask then this information will not be provided. The main purpose of keeping the named children confidential is to prevent any possible conflict between the two parties. Any discussions of this nature should be done in a private matter, away from other parents and children. The office is a suitable place for informing the parents.

Recurrent biting:

If a child continues to bite on more than one occasion, the child who is biting should be immediately removed to stop any further harm coming to the children around him/her. Holding is permissible to stop any further occurrences in the short term. Further help should be immediately sought and management informed.

Any problems arising from a biting incident that is not disclosed in this policy should be addressed by Centre Manager and / or Chairperson

This policy was adopted on 3rd September 2012


Physical Punishment


Smacking or any other physical punishment will not be used under any circumstances. Alternatives to using physical intervention will always be used.

This policy was adopted on 3rd September 2012


Exclusion

Cramlington Kids Club is committed to dealing with negative behaviour in a non-confrontational and constructive manner. Wherever possible, disruptive or challenging behaviour will be tackled collectively between staff and children in the setting.

However, there are occasions when such strategies alone will not alter or prevent negative behaviour. In such cases, further action will be necessary, including reviewing a child’s place at the setting, on either a temporary or permanent basis.

Children will only be suspended or excluded as a last resort, when there is no alternative action that could be taken, or when it is felt that other children and/or staff are potentially at risk. Wherever possible, the setting will give parents/carers time to make alternative arrangements for childcare during a period of suspension.

Staff will always keep parent/carers informed about behaviour management issues relating to their child and attempt to work with them to tackle causes of disruptive or unacceptable behaviour.

Staff will always liaise with the Manager/Deputy Manager and ask for support and guidance prior to excluding or suspending a child due to extreme behaviour.


Children who exhibit extreme behaviour will be dealt with in the following way:

Parents will be informed of behaviour immediately and asked to remove the child from that session. Incident book to be completed.

A letter will be sent home to advise parents that the behaviour is unacceptable and that if it persists the child will be excluded from the setting. It will be made clear in this letter that the child will only be given 2 warnings i.e. ‘2 strikes and you are out!’

Only 2 warnings will be given to the child.

If the behaviour persists the child will be excluded from the setting for the minimum of 1 week.

Parents will be contacted to advise them when the child will be allowed back into the setting after the period of exclusion.


The child’s background and circumstances will always be taken into account when implementing this policy; however it is the paramount responsibility of Cramlington Kids Club is to ensure that all children within the setting have the opportunity to play in an environment that is safe and free from bullying or intimidation.

This policy was adopted on 3rd September 2012

Adult Role


When managing behaviour it is important to:

Recognise that children are learning to deal with a range of emotions and feelings, acknowledge those feelings and work with children to find constructive solutions.

Explain to children why the behaviour is unacceptable.

Avoid damaging children’s self esteem. For example, by humiliation, segregation and withholding food.

Avoid discussing children’s behaviour with staff or parents in front of them or others.


Help children to find solutions to conflict.

Be consistent when applying agreed procedures.


This policy was adopted on 3rd September 2012


Prospective Parents


All prospective parents will be given the following forms and information:

Parental Agreement And Consent Form
Booking Form
Price list
Information about our website

This policy was adopted on 3rd September 2012


Sun awareness


Parents are asked to complete a Parental Agreement form prior to the start date of their child. The parent can sign the form to give Cramlington Kids Club staff their permission to apply sun cream to their child if necessary.

The parent’s are responsible for supplying sun cream which must be no less than factor 50.

We ask all parents to provide sun hats for their children to use during the summer months. Children who do not have sun protection cream will be kept inside to prevent them from the harmful rays of the sun.

This policy was adopted on 3rd September 2012



Winter


We ask parents to provide their child with a scarf, coat, hat and gloves during the winter months. We also ask parents to provide wellingtons and a waterproof coat for the rainy days as we try our best to allow children to play out in all weather conditions.

If the child does not have appropriate clothing to suit the weather conditions they will be unable to take part in any outdoor activities.

This policy was adopted on 3rd September 2012


Bottle feeding

Cramlington Kids Club work with parents and their routines when bottle feeding a child. We ask parents to bring in the correct measurement of cool boiled water along with a separate measurement of formula milk. The staff will mix together the formula when needed.

Each bottle is stored in their basket and is given at room temperature or is warmed through. The bottles are then rinsed out and put in the child’s bag.

The feeding will take place in the baby unit where the child will either be cuddled in whilst being fed or in a bouncy chair, whichever suits the needs of the child. If a child does not have formula milk we ask the parents to bring in a sterile bottle and kids club will supply the child with full fat milk. All feeding will be recorded in the child’s diary.

This policy was adopted on 3rd September 2012

Bathing

Parental Agreement forms contain a section which allows Cramlington Kids Club staff to wash a child where necessary.

Bathing of a child will only take place if a child has heavily soiled him/her self or if a child is extremely messy off an art activity or an outdoor activity.

In the event of a child being bathed a record will be kept with full details noted.

This policy was adopted on 3rd September 2012


Toileting

The staff of Cramlington Kids Club will work with parents and encourage children with toilet training.

Reward charts and stickers are used to encourage the child with the toileting process. We do ask parents to bring spare sets of clothes/underwear in case the child has an accident.

Cramlington Kids Club respects the needs and privacy of each child and encourages child independence where possible.

This policy was adopted on 3rd September 2012

Complaints procedure

We encourage comments/concerns at an early stage, so that issues can be resolved. We believe it is important to deal promptly and fairly with any complaints that are made.

Complaints are recorded including details such as the nature of the complaint, action taken and whether the complaint was resolved.

Parents will be given a copy of the record and the Chairperson of the Committee will be informed.

In addition, the parents will be provided with the name, address and telephone number of OFSTED.
The contact details are also displayed within the club and are listed below:

Ofsted Inspection Team
Piccadily Gate
Store Street
Manchester
M1 2WD


Tel: 0300 123 1231

Cramlington Kids Club will treat complaints as a valuable way of evaluation and identifying ways of improving our service.


This policy was adopted on 3rd September 2012


Payments


All childcare costs should be paid within 7 working days of receiving your bill.
 

Where you have made payments direct to our bank, no refunds will be made as all funds credited to our bank are to be offset against childcare and other running costs.

Unpaid Childcare Fees


The following procedures will take place if bills remain unpaid after 7 days of receiving it:

You will receive three separate letters from the Chairperson at appropriate timely intervals of two weeks.

If childcare fees remain unpaid after receiving these letters, further childcare will be refused until an arrangement is made for payments due in cash.

Failure to pay may result in court action to pursue debt until repaid.

This policy was adopted on 3rd September 2012


Cancellations


A cancellation charge of £5.00 per half day and £10.00 full day will be made for any booking that is cancelled with less than 24 hours notice. This applies to sickness too.

If you simply do not turn up on the day of booking, you will be charged the full fee amount for the day or usual time you have previously arranged.


This policy was adopted on 3rd September 2012



Late collection of children


Children collected late (after 6pm) may incur an additional charge to cover the additional insurance and staff wages. Staff should be informed of the expected delay or reason of delay.

In extreme cases or repeated incidents where the children are not collected and/or no explanation given, the following will apply:

Senior staff member will endeavour to contact all emergency contacts together with the child’s parents/guardians.

If this proves unsuccessful then Social Services will be informed so that they can collect the child.

Staff will reassure the child and prevent any unnecessary concern.

It must be pointed out that the facilities insurance is only valid until 6pm by which time all staff and children must be out of the building.

Late collection charges will be as follows:

£10 for staff salaries Plus an additional £25 for extended Insurance.

All extra charges will be at the discretion of the Chairperson/Committee.

Cramlington Kids Club Policy for lost/uncollected children and those that leave without permission.


If a child who is on the collection list (Bus list) is not there, the following procedures will be followed:

Ring the club to check administration error has not been made

Check at school for information e.g. whether child has been absent from school or if he/she has gone home with another adult

Ring Cramlington Kids Club and a member of staff will follow up emergency contact telephone numbers until parent/ guardian is contacted.

If the where about of the child is established, contact the settings staff at the school (all staff doing school pick-ups have a mobile phone in case of an emergency) to inform them.

In the case of a child who is subsequently missing, consider the following procedure will be followed:

If this occurs at school, one member of staff will stay at school and begin to search for the child.

Another member of staff will continue collection of children and return them to the club; if possible another member of staff will help if staffing levels are correct.


If it has been possible to contact parents, they will be asked to ring friends / family etc that the child may have gone with.

If after all contacts have been followed up the police will be informed. Staff will continue to search until police arrive.

Children who leave without permission:

Member of staff will attempt to accompany the child / talk to them.

If the child will not return to the setting then emergency contacts will be followed up.

If it is not possible to make contact, the police will be informed.

Uncollected children:

Cramlington Kids Club closes at 6pm, if a child remains uncollected at the end of the day parents/ guardians will be contacted. (10 minutes grace will be given)

If there is no response by parents /emergency contact numbers by 6.45pm the Social Services out of hours number will be contacted for advice E.D.T 0845 6005252

2 members of staff will remain on premises with the child(ren) and will continue to care and reassure the while they wait.


For security reasons we will not allow children to leave the premises if the person collecting the child is not named on the Parental Agreement Form or we have not had prior notice of the password in place. Should this occur the following procedure should be followed:

Parent will be contacted to confirm the collection.

If we are unable to contact the parent the child will stay in the care of Cramlington Kids Club and will continue to be charged for the care received until the situation is resolved.

This policy was adopted on 3rd September 2012


Whistle blowing policy

“Day care services play an increasingly important part in the lives of large numbers of children. Many services will be offering help to families and children with problems and stress. This makes them well placed to help prevent problems from developing into abuse and neglect through support to families and to recognise and act upon potential indicators of abuse and neglect.”
As citied in Northumberland Child Protection Committee Procedures and Practice Guidance December 2001.

Cramlington Kids Club is aware children may be at risk from people outside their families and regrettably include childcare workers.

In the first instance, we have strict recruitment and selection procedure where potential staff must complete a detailed job interview, provide at least two references that are verified either by phone or in writing to the referee.


Additional all staff must hold an enhanced CRB disclosure and be deemed a suitable person by the relevant social services department. Each new staff member must additionally undertake our company staff induction training before being left in charge of any children. Staff are required to undergo additional Baby room training before working in our room for the under two’s.
It is the responsibility of the Kids Club to ensure relevant checks have been made. New staff are offered an initial three month probationary period to provide sufficient time for the management can be sure of suitability of the new staff member.

All staff can be reassured they can and have a duty to express any concerns they have about other staff or carers. Staff should be aware of their professional and legal obligation to raise legitimate concerns about the conduct of other colleagues or managers. The procedure is to raise any concerns with their immediate supervisor/manager. Approach any one of Sheri Payne, Louise Davidson and Laura Davies or in their absence: Stacey Meins or Vicky Murray.

A written report should be made immediately with as much detail and accuracy as possible. Attention to factual observation rather than personal assumption or interpretations should be made. All staff members who have been present during any incident should also be disclosed. The Management should contact Ofsted immediately. It is essential all allegations are examined objectively by staff who are independent of Kids Club.


Any staff member who has had a serious allegation made about them may be immediately suspended and asked to leave the building. They will remain on their usual pay until a conclusion has been made and they are either reinstated or dismissed. Cramlington Kids Club is fully committed to all Child Protection issues and will assist with any investigations made by Ofst4eed or Police.

If a staff member feels unable to approach any of the management or supervision they may approach our Chairperson Helen Welsh directly or any other committee member. If a staff member feels unable to this for example if personal threats have been made they should contact Ofsted who will then advise on further action to be taken.

Cramlington Kids Club guarantees any person who raises legitimate concerns will be given confidentiality and support. Furthermore this will not prejudice the “whistle blowers” own position and prospects.

The Protection of Children Act 1999 required childcare organisations to refer names of individuals considered unsuitable to work with children to a Department of Health list, together with List 99 maintained by the Department of Education and Employment.

For further information refer to supplements P1/2/3of Northumberland Child Protection Committee Procedures and Practice Guidance – December 2001

This is a statement of intent that demonstrates a commitment to safeguard children involved with a charity from harm. The essential inclusions for a child protection policy are outlined below:

the welfare of the child is paramount;

all children without exception have the right to protection from abuse regardless of gender, ethnicity, disability, sexuality or beliefs;

the policy is approved and endorsed by the board of trustees;

who the policy applies to (i.e. all trustees, staff and volunteers);

children and parents are informed of the policy and procedures as appropriate;

all concerns, and allegations of abuse will be taken seriously by trustees, staff and volunteers and responded to appropriately - this may require a referral to children’s services and in emergencies, the Police;

a commitment to safe recruitment, selection and vetting;

reference to principles, legislation and guidance that underpin the policy;

arrangements for policy and procedures review;

reference to all associated policies and procedures which promote children’s safety and welfare e.g. with regards to: health and safety, anti-bullying, protection of children online, and photography.

Child protection procedures and systems

Procedures and systems provide clear step-by-step guidance on what to do in different circumstances and they clarify roles and responsibilities. Systems for recording information and dealing with complaints are also needed to ensure implementation and compliance.

The procedures and systems should include:

A named person (and deputy) with a clearly defined role and responsibilities in relation to child protection, appropriate to the level at which s/he operates.

A description of what child abuse is, and the procedures for how to respond to it where there are concerns about a child’s safety or welfare or concerns about the actions of a trustee, staff member or volunteer. Relevant contact details for children’s services, police, health and NSPCC helpline should be available.

A process for recording incidents, concerns and referrals and storing these securely in compliance with relevant legislation and kept for a time specified by your insurance company.

Guidance on confidentiality and information sharing, legislation compliant, and which clearly states that the protection of the child is the most important consideration.

A code of behaviour for trustees, staff and volunteers. The consequences of breaching the code are clear and linked to disciplinary and grievance procedures.

Safe recruitment, selection and vetting procedures that include checks into the eligibility and the suitability of all trustees, staff and volunteers who have direct or indirect (e.g. helpline, email) contact with children. In the case of trustees, because of their position within the charity, we take the view that whenever there is a legal entitlement to obtain a CRB check in respect of such a trustee, a check should be carried out. This goes beyond circumstances where the trustee comes into contact with children.

A complaints procedure which is an open and well publicised way in which adults and children can voice concerns about unacceptable and/or abusive behaviour towards children.

Systems to ensure that all staff and volunteers working with children are monitored and supervised and that they have opportunities to learn about child protection in accordance with their roles and responsibilities.

It is important that each charity’s safeguarding policy and procedures are tailored to the type of contact that the charity has with children and it also needs to take into account any particular vulnerabilities of the children with whom the charity has contact; for example disabled children who are at increased risk of abuse; babies and toddlers who are vulnerable due to their age and dependence on adults;

This policy was adopted on 3rd September 2012


Safe Recruitment Policy

Cramlington Kids Club uses safe recruitment practices to ensure that all people working with the children in our care are safe and qualified to do so. When recruiting paid staff or volunteers we will follow the procedures set out below.

Advertising the vacancy
We will advertise all vacancies, and any job advertisements will include a statement about our commitment to safeguarding children.

Initial enquiry
Upon enquiring about a vacancy, we will send potential candidates:
a job description
a person specification
an application form

The application form includes:

instructions that the application form must be completed by hand

a declaration that all information is correct

a section under the Rehabilitation of Offenders Act that asks if the applicant has been awaiting a verdict, convicted, or cautioned for any relevant offence

a request for the contact details of two referees one of which should be the last employer; (if this is the candidate’s first job, their course tutor is a suitable alternative)

In order to be considered for interview, all applicants must submit a hand-written application form by the stated closing date. We will only accept CVs if they are also accompanied by our standard application form completed as required.

Interview procedure

We will notify all candidates selected for interview by letter. All candidates will be asked to bring to the following items to the interview:

proof of identity, eg passport, driving licence or birth certificate

proof of address, eg recent utility bill (not mobile phone) or bank statement

proof of qualifications, ie the relevant certificatesfor non-British nationals, proof of the right to work in the UK (as required by the Asylum and Immigration Act)

The interview will be conducted by a minimum of two interviewers. All candidates will be asked the same set of questions. We will then ask additional questions about any other issues that arise from their application form, for example gaps in career history, etc.

All candidates will also be asked to participate in a session with the children for an hour so that they can be observed interacting with the staff and children.

Only when all candidates have been interviewed and observed in a session will we make our final selection.

Appointing a new member of staff

When we have selected the successful candidate, we will send him or her a written offer, which will clearly state that it is subject to the receipt of suitable references and a clear enhanced CRB check

contact both referees for a reference, including asking them if they have any child protection concerns about the candidate.

initiate an enhanced CRB check for the candidate

ask the candidate to complete a health questionnaire

notify any unsuccessful interviewees

We will also take photocopies of the new member of staff’s qualification certificates and proof of identity and keep these on file, together with their returned CRB check.

When a new member of staff starts work at Cramlington Kids Club we will give him or her:

our terms and conditions, and get them to sign their contract; a copy of their contract will be kept on file all our Club policies, and ensure that they sign a policy confirmation form to confirm that they have read and understood them; the signed form will be kept on file

We will conduct a full induction and orientation programme with all new members of staff as set out in our Staff Induction policy.


CRB checks

New staff will only be allowed to work unsupervised with children when we have received a clear CRB check for them. If we decide to allow a new member of staff to begin work pending the completion of their CRB check, we will complete a written risk assessment first and they will not be allowed unsupervised access to the children until their clear CRB check has been received.

CRB checks for all staff will be updated every three years.


Information about the status of CRB checks for all staff is kept on our Central CRB Record form.

This policy was adopted on 3rd September 2012


Transport Policy

Cramlington Kids club have access to a minibus for school pick ups and trips however, it is also committed to promoting a walking bus wherever possible and weather permitting.

Burnside Primary


Staff walk to school using the public footpaths through Northburn Estate.


Before school club leaves Kids club at 8.30 and arrive at school at 8.45 in time for school opening.
Staff leave Kids Club at 11.10 in time to collect Nursery children and return to Kids club at 11.30
For after school the staff leave Kids club at 3.00 ready to collect children at designated area at 3.15 and return to Kids club at 3.35

Should the weather be inclement and numbers permitting the bus will be used and leave Northburn estate travel along Durham Road and onto Northumbrian Road and park as close to school as possible in Brockwell Centre. The bus will return to Kids club using the same route back.

Northburn Primary


Staff walk to school using the public footpaths through Northburn Estate.

Before school club children leave Kids club at 8.30 and arrive at school at 8.45 in time for school opening.
Staff leave Kids Club at 11.20 in time to collect Nursery children and return to Kids club at 11.40
For after school the staff leave Kids club at 3.00 ready to collect children at designated area at 3.15 and return to Kids club at 3.35

Should the weather be inclement and numbers permitting the bus will be used and leave Northburn estate travel along Horton Drive and park within the school car park. The bus will return to Kids club using the same route back.

Eastlea Primary


Cramlington Kids Club is situated in the grounds of Eastlea Primary school and therefore mini bus will not be used to collect children.

Before school club children leave Kids club at 8.45 and arrive at designated openings at school at 8.50 in time for school opening.
Staff leave Kids Club at 12.00 in time to collect Nursery children and return to Kids club at 12.05
For after school club the staff collect children at designated area in library at 3.15 and return to Kids club at 3.20

Staff who drive the setting minibus have had further independent ‘MIDAS’ including theory and practical test or hold a D1 on their license.

This policy was adopted on 3rd September 2012



Display Policy


Purpose of this policy :

To provide a visually stimulating learning environment for all children

To give purpose and value to children’s work – every child’s work matters

To give children positive affirmation and provide parents’ feedback the work has been appreciated and celebrated.

Importance

Effective displays take account of and help to support the learning needs of all children.
Effective displays for celebration of achievement motivate and inspires children to achieve their best work;
Relevant opportunities for children to interact with displays to further their learning

Displays


Enable children to develop their ideas through independent enquiry
Contain high quality, stimulating and interactive visual aids which celebrate children’s achievements and which help them to solve problems for themselves.


Working walls


Children’s work is used to affirm features of work that are desired.
Vocabulary relevant to focus of the learning is evident in all three subjects.


Do’s and Don’ts guidance


Displays should always belong to the children and not be window dressing. They provide one of the best ways of demonstrating a child is valued and a range of abilities should be evident not just selections made from the highest attaining children. Work that reflects process does not always have to be the finished product.

A good display will stimulate discussion and curiosity and should be changed regularly to maintain this level of interest. Above all keep it accessible and think of the target audience.

Vertical and horizontal lines look better aligned if possible.

Choose colours carefully – complimentary colours such as red and green or violet and yellow will make things stand out. Tonal colours such as blue and violet will create harmonious, peaceful display. The back ground mount should compliment a piece of work not distract from it. Work of different sizes or types is unified for a single display by being mounted on the same colour.

Make sure work on the board that is meant to be straight is. Make sure that work angles can be clearly read or seen.


Children’s work should be named in line with the practice for their protection and their first name only and the first letter of their surname if there are more than one child with the same forename.

Felt pen in displayed work rarely looks good for colouring.

Most work is surface mounted. However collages and other 3D work can look better window mounted using card frame.

Cutting work into shapes such as circles, triangles and squares can add interest to the work.

Stand back and evaluate the display – has it worked? Are the children using it or talking about it? Is it a useful tool for teaching? Has it made a child feel proud?


This policy was adopted on 3rd September 2012

Mobile Telephone Policy

To ensure the safety and welfare of children in our care we operate a personal mobile phone usage policy this states that personal mobile phones cannot be used when in the presence of children, on the premises or when on outings, unless in designated areas or if asked by the setting management.

To ensure this policy is followed, we ask that;

All mobile phones will be kept in a secure place throughout contact time with children.

Mobile phone calls may only be taken at staff breaks or in staff members’ own time.

If you have a personal emergency you are free to use the setting’s phone or make a personal call from your mobile in the designated staff area of within the setting.

Staff (will need to) ensure that managers have up to date contact information and that staff make their families aware of emergency work telephone numbers. This is the responsibility of the individual staff member.

During group outings nominated staff will have access to the setting’s mobile phone, or are permitted to use their own for emergency purposes only.
 

This policy was reviewed on 3rd September 2012
 

Photograph Policy

 

We may have the opportunity to take photographs of your child engaged in activities and/or events whilst they are within our setting. We appreciate that this is a matter of personal preference and that there are certain guidelines we must follow (including compliance with the Data Protection Act 1998). We assure you that we will exercise the utmost care in using any photographs and it is not our intention to use them as part of our prospectus, website or any other marketing materials, without additional consent being sort.

  • photos taken by the staff for display purposes will not show children's names, unless permission has been sort.

  • Photos may be taken by the staff for inclusion in children's Learning Journeys.

  • Cramlington Kids Club will allow photos to be published in the newspapers, but only once prior permission has been obtained.

  • Should Photos / video be taken by parents are only for family use and will never be passed on to the media without prior permission from Cramlington Kids Club.

  • Any request from other agencies to use children's photos, for example on literature or websites will only be allowed with prior permission from parents.

  • If you do not want your child's image to appear on displays or in the press, please inform the settings manager so that we can keep them out of such photos.

This policy was reviewed on 3rd September 2012

 

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MEMOS

Cramlington Kids Club - Memo 2004 - Word Doc - download